Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing and using BareHost services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service are governed by English law and are subject to the exclusive jurisdiction of the English courts.

2. Service Description

BareHost provides web hosting, game server hosting, VPS hosting, and related services. Our services include:

  • Web hosting with SSL certificates and daily backups
  • FiveM and other game server hosting
  • Virtual Private Server (VPS) hosting
  • DDoS protection services
  • 24/7 technical support

3. Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or content that violates UK law
  • Spam, phishing, or unsolicited communications
  • Malware, viruses, or malicious code distribution
  • Copyright infringement or intellectual property violations
  • Adult content or gambling services
  • Activities that may harm our network or other users

4. Payment Terms

Payment terms and conditions:

  • All prices are in British Pounds (GBP) and include VAT where applicable
  • Payment is due in advance for the selected billing period
  • Services may be suspended for non-payment after 7 days
  • Refunds are available within 30 days of initial purchase
  • Recurring services will auto-renew unless cancelled

5. Service Level Agreement

We guarantee 99.9% uptime for our hosting services. In the event of downtime exceeding this threshold:

  • Service credits will be applied to your account
  • Credits are calculated based on the duration of downtime
  • Planned maintenance is excluded from uptime calculations
  • Claims must be submitted within 7 days of the incident

6. Data Protection

We are committed to protecting your data in accordance with GDPR and the Data Protection Act 2018. Your personal data is processed lawfully, fairly, and transparently. For full details, please refer to our Privacy Policy. We are registered with the ICO under registration number ZB913632.

7. Limitation of Liability

Our liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, consequential, or special damages. This limitation applies to the fullest extent permitted by English law.

8. Termination

Either party may terminate services with 30 days' notice. We reserve the right to immediately terminate services for violations of these terms. Upon termination, you have 30 days to retrieve your data before permanent deletion.

9. Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@barehost.co.uk
Address: Bare Hosting, Suite 454, 80A Ruskin Ave, Welling DA16 3QQ, UK
ICO Registration: ZB913632